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NICE CXone Expert
Expert Success Center

New Page Templates

Expert comes with standard New Page Templates, which are formatted out-of-the-box and include:
  • Category page: Highest level of content organization
  • Guide page: Sub-section of a Category
  • Topic, How-To, or Reference pages: Articles to publish within Guides

You can modify these page templates or add new templates to standardize the format or behavior of your content across the same page type.

Hide new page templates

  1. Go to Dashboard > Site Administration > Template Directory.
  2. Open the template you want to hide.
  3. Click Options > Restrict access > Private.

Any Draft Contributors, Authors, and Editors who try to create new pages will not see these options unless you explicitly give them permission.

This will not hide New Page Templates from Admins, because Admins have access to all pages.


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