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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Hide URL from search results list

Remove the URL that appears between the article title and page summary in search results.

SearchResultURL.png

  1. Navigate to Site Tools > Control Panel > Branding > Custom Site CSS.
  2. Add the following code to the custom CSS field:
    /*Hide URL link from Search Results*/
    div.meta>div.url{
        display: none;
    }
  3. Save.
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