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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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Change search bar input field placeholder

By default, the search bar input field text reads "How can we help you?" You can change the text to align with your brand voice or specific user needs.
  1. Navigate to your Header template.
  2. Edit the page.
  3. Add a JavaScript block.
  4. Add the following code to the block:
    $( document ).ready(function() {
        $('#mt-site-search-input').attr("placeholder", "New Text");
    });
  5. Change the New Text string.
  6. Save the page.
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