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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Supported Languages

Applies to:
All versions
Role required:
N/A
NiCE Knowledge Management supports 13 languages for the consumption user experience.

The NiCE KM application is internationalized and has localizations for:​

  Unauthenticated user interface Authenticated user interface
Chinese (PRC) ✔  
Danish (Denmark) ✔ ✔
Dutch (Netherlands) ✔ ✔
English (US) ✔ ✔
Finnish (Finland) ✔ ✔
French (France) ✔ ✔
German (Germany) ✔ ✔
Italian (Italy) ✔ ✔
Japanese (Japan) ✔  
Korean (Korea) ✔  
Portuguese (Brazil) ✔ ✔
Spanish (Spain) ✔ ✔
Swedish (Sweden) ✔ ✔

The platform cannot translate page content automatically. Supporting Unicode means that you can enter your own translated content into the body of NiCE KM pages.

NiCE KM supports Unicode for:

  • Article content
  • Article titles
  • Tags
  • Usernames
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