Webhooks
Webhooks provide real-time notifications for events that occur within a site. When specific events happen (for example, page creations, user updates, or file modifications), the system automatically notifies your external applications via HTTP POST requests.
Benefits
Webhooks connect NiCE KM to your workflow for a seamless integration, providing instant notification of NiCE KM platform events in your existing tools without manual polling or delays.
- Reduce latency: Instantly receive automatic, real-time updates in external apps.
- Automate business processes: Your systems can react in real-time to changes.
- Save time and effort: Webhooks standardize event delivery without custom integration efforts.
Use our documentation to help you set up webhooks on your site.
Supported events
The webhook system supports the following event types:
Page events
Page_Create- New page createdPage_Copy- Page duplicatedPage_Move- Page relocatedPage_Restore- Page recovered from deletionPage_Delete- Page removedPageContent_Update- Page content modified
Attachment events
Attachment_Create- New file uploadedAttachment_Copy- File duplicatedAttachment_Move- File relocatedAttachment_Restore- File recovered from deletionAttachment_Delete- File removedAttachment_Update- File modified
User events
User_Create- New user account createdUser_Update- User account modified