Skip to main content
NICE CXone Expert
Expert Success Center

Expert Site Export Details

Applies to:
MindTouch (current)
Role required:
When you export an Expert site, the exported site contents download as a .zip file with the site ID and export timestamp in the file name.

The unzipped file includes some files that are only relevant for use within Expert sites and some files that may be usable by other systems.


  • _assets (folder)
    • contains content.css file
  • absolute (folder)
    • contains group settings, Learning Paths, search query recommendations, and template files
  • hierarchy.dat (file)
    • only relevant within Expert sites
  • package.xml (file)
    • contains XML file of site hierarchy
  • relative (folder)
    • contains HTML for each page (page.html) in folders based on hierarchy structure
    • contains file attachments within each folder, if applicable
    • contains Guide tabs as a JSON file, if applicable
      • most likely only relevant within Expert sites
    • contains homepage HTML


  • Was this article helpful?