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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Create a PDF

Applies to:
CXone Mpower Expert (current)
Role required:
Viewer
Export Topic, How-To, or Reference pages as a PDF.

PDFs, generated by Prince 12, include a QR code that links back to the original page.

Bitmap (.bmp) images, Table of Contents, and previous/next navigation links do not appear in exported PDFs.

How to create a PDF from a page

  1. Click the PDF icon in the right-hand corner of the page.
  2. Save your PDF locally to your hard drive via your web browser save function.
  3. Depending on your use case, either upload the PDF to a web server and link to it from a webpage as a digital download or print the PDF.
  4. Readers can scan the QR code with any internet-enabled mobile device to navigate to your originating NiCE KM page.
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