Skip to main content
NICE CXone Expert

We will be closed on Wednesday, December 25th in observance of Christmas

Expert Success Center

Export and Import Content

Use APIs to export and import content on your site.

Description

Many knowledge management use cases, such as Content Translation, can be automated through the use of Job API endpoints to export and import content. These endpoints can start content import and export jobs, cancel jobs, and check the status of in-progress jobs. Content import and export requests are sent to a background queue to be processed when resources are available to handle the job. Since concurrent content imports and exports can be stressful on systems during high load, the job queue handles tasks with the following rules:

  • There are no limits on the number of concurrent export jobs that can run per site. However, an export cannot start if an import is in progress.
  • Only one content import job can run concurrently per site.

Completed, failed, or canceled jobs can optionally trigger a notification to be sent to either an email address or a webhook.

API Endpoints and References

 

 

  • Was this article helpful?