Download the groups report
- Applies to:
- CXone Mpower Expert (current)
- Role required:
- Admin
The groups report provides a full list of groups associated with your Expert instance, and the number of users within each group.
Prerequisites
- Administrative access
How to download the groups report
- On the Expert toolbar, select Site tools > Control panel.
- Under Users & Groups, click Groups.
- Click the Groups CSV button at the top left-hand side of the page.
If you do not see an option to download these reports, contact Expert Support.
Report details
| Field | Type | Description |
|---|---|---|
| Group ID | number | Unique group identifier. |
| Group Name | string | Name of group as defined in group manager. |
| Role | string | Role of group as defined in group manager. |
| User Count | number | Total number of users assigned to group. |