Skip to main content
NICE CXone Expert

We will be closed on Monday, January 20th in observance of Martin Luther King Day

Expert Success Center

January 2025 Releases

Releases: 2025-01-02, 2025-01-09, 2025-01-16, 2025-01-23, 2025-01-30

2025-01-16

This release is complete. The Release was deployed to all Expert sites as of 12:16 (PST).

Fix

Banner

Previously, the Release banner was not displaying after the completion of a weekly release. We have fixed this so the banner appears as expected.

Enhancement

Tables and content length CSV

This report is run via API, and locates large tables so you can prepare your content for AI onboarding.

2025-01-09

This release is complete. The Release was deployed to all Expert sites as of 7:47 PM (PST).

Fix

Links

In Edit mode, previews of links that point to encoded URLs were double encoded. This would break the link that a user clicked from the preview window. We have resolved this so that link previews work as expected.

2025-01-02

No release this week due to the holiday. Happy New Year, everybody!

 

  • Was this article helpful?