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NICE CXone Expert

We will be updating our infrastructure on Dec 2, 2023. Sites will be down starting at 8pm Pacific time. This may last up to 3 hours.

Expert Success Center

November 2022 Releases

Releases: 2022-11-03, 2022-11-10, 2022-11-17

Release 2022-11-17

This release is complete. The Release was deployed to all Expert sites as of 11:31 AM (PST).

Today’s release included under the hood changes for product maintenance and preparation for upcoming features.

Release 2022-11-10

This release is complete. The Release was deployed to all Expert sites as of 11:19 AM (PST).

Today’s release included under the hood changes for product maintenance and preparation for upcoming features.

Release 2022-11-03

This release is complete. The Release was deployed to all Expert sites as of 11:05 AM (PST).

Enhancement

Search

When you include attachments in search results, Expert will remember your selection for future searches during the same session.

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