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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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404 page

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Applies to:
All versions
Role required:
Admin
Customize your 404 Page Not Found message.

Customize 404 page

  1. Navigate to Site tools > Dashboard > Site Administration > Template Directory > Template:Custom > Views > 404 Page Not Found.
    • Alternatively, go to the relative URL /Template:Custom/Views/PageNotFound
  2. Open the page in Edit mode.
  3. Add the information you want to display, which can include CSS, DekiScript, or JavaScript.
  4. Click Save.

Possible elements to include on your 404 pages

  • A humorous page with fun graphics or mascot
  • A list of your most popular pages
  • A link to your social media feed
  • A Search Touchpoint to allow users to search for alternative content

Examples of creative 404 pages

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