Securing Content in CXone Expert
Configure permission and privacy levels on pages and sections within NiCE Knowledge Management to ensure that the right users have visibility to the appropriate content.
Outcomes
By the end of this section, you will be able to:
- Understand the different user access levels
- Control your site’s external visibility
- Limit or grant access with page options
- Give specific users and groups access to content
- Conditional Content for Specific Audiences
- Use conditional content to make page content viewable to certain users only.
- Page Permissions
- Grant access to specified users and groups on a page.
- Page Privacy - Restrict Access
- Use the Restrict Access page to configure how users can view, find, and edit pages.
- Restrict access to a New Page or Content template
- Control which page templates that are available to content creators.
- Restrict who can edit templates
- Control which users or groups have access to edit your templates.
- User types
- Controls the ability for users to access or contribute to a site.