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NiCE KnowledgeKnowledge

We will be closed on Monday May 25th, 2026 in observance of Memorial Day

NiCE Knowledge Success Center

2025 Meetups

2025 Meetups
Customer Community Meetups in 2025 organized by month.

 

    January 2025

    Trust Through Knowledge: How Experity Built an Information Hub with NiCE KM's OOB Features, Coffee Hour: Global Variables

    July 2025

    Coffee Hour - Preparing Content for AI-Powered Search, Coffee Hour - Creating Prompt and Personas in GenSearch

    February 2025

    Coffee Hour: Feedback Workflows, Customer Recognition Awards Nominee Announcement

    August 2025

    Coffee Hour - Building Smart Tech Writing Workflows with AI, Coffee Hour -Smarter Content Insights with Analytics API 

    March 2025

    Coffee Hour with Experts - Extending Content

    September 2025

    Client Experience Learning at Netsmart: Creating Value, Driving Impact, Building Trust

    April 2025

    Coffee Hour - Education & Training Programs, Customer Recognition Awards 2025

    October 2025

    GenSearch Customer Meetup: Where Are They Now?,  Behind the Report: How Customer Feedback Shaped the Cornerstone Content Report

    May 2025

    Driving Engagement & Insights with Pendo: A Nelnet Success Story, NiCE KM Product Team New Releases & Roadmap, Coffee Hour - Content for Self-Service

     

    November 2025

    NiCE KM Product Roadmap Reveal

    June 2025

    Real Stories, Real Results: How Customers are Unlocking Value with GenSearch, From Connection to Action: Mastering Touchpoints and APIs for Smarter Workflows

    December 2025

     

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