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Customer Recognition Awards FAQs

Frequently Asked Questions (FAQs) for the Customer Recognition Awards

Q: What is the Customer Recognition Awards?

A: The Customer Recognition Awards is an initiative to honor and celebrate exceptional customers who have demonstrated outstanding commitment, loyalty, and contribution to our community. These awards aim to acknowledge the significant impact these customers have made and to express our gratitude for their support.

Q: Who is eligible for the Customer Recognition Awards?

A: Eligibility for the Customer Recognition Awards is open to all customers who have shown remarkable dedication, innovation, and positive influence within our community. This includes long-term customers, those who have made significant contributions, and individuals who embody the values of our brand.

Q; What is the timeline for the Customer Recognition Awards?

A: Nomination period is from January 22, 2026 to February 13, 2026. Nominees will be announced at a meetup on February 26, 2026. Nominee's assets for the website are due on March 20, 2026. Voting Period will be from March 26 - April 10, 2026. Winners will be announced in April 2026. Exact date TBD.

Q: How are winners selected for the Customer Recognition Awards?

A: Winners of the Customer Recognition Awards are selected through a combination of customer nominations and internal evaluations. Nominations can be submitted by fellow customers, employees, or partners who have witnessed exceptional behavior and contributions. An internal committee reviews all nominations and selects winners based on predefined criteria such as impact, innovation, and alignment with our brand values.

Q: Can customers nominate themselves for the Customer Recognition Awards?

A: Yes, customers are welcome to nominate themselves for the Customer Recognition Awards. Self-nominations are considered alongside other nominations and are evaluated based on the same criteria.

Q: How can I submit a nomination for the Customer Recognition Awards?

A: Nominations for the Customer Recognition Awards can be submitted through our official nomination form: 2026 Customer Recognition Awards Nominee Form .  The form requires details about the nominee (Business name) and a description of their contributions.

Q: What is expected of a company if they are nominated? 

A: To accept the nomination and win an award, the nominated company will be expected to submit assets to feature their work on the platform. These assets will be published in our Awards website for the community to vote. Please view last year's submissions on the website: CXOne Expert Awards Site

Q: When are the Customer Recognition Awards announced?

A: The Customer Recognition Awards are typically announced annually during our ceremony in April 2026. The exact date of the announcement is communicated through our website, email newsletters, and social media channels.

Q: Are there any costs associated with nominating a customer for the Customer Recognition Awards?

A: No, there are no costs associated with nominating a customer for the Customer Recognition Awards. The nomination process is completely free, and all submissions are confidential.

Q: What do you win?

A: Winners will receive bragging rights, a custom press kit, a trophy, a feature on our awards website, and a meeting with our leaders!

 

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