Customer Recognition Awards
Every year, we take the time to appreciate and recognize our customers for their contributions to our customer community and their exceptional use of CXone Mpower Expert. Involvement in the customer community includes attendance in customer meetups, presentations, and the community forum.
The awards season lasts for about three months moving from nominations, website content contributions, to voting for the winners, and lastly the Customer Recognition Awards show.
Here is the current form to submit nominations: Nomination Form
Visit our Customer Recognition Awards Website for more details.
Here are the following awards in which customers could be nominated in and win:
Community Leader Award
Recognizes customers who actively foster collaboration and knowledge sharing within the NiCE Knowledge community, inspiring others through engagement, thought leadership, and best practices.
Knowledge Award
Honors customers that exemplify mastery of the NiCE Knowledge platform, achieving outstanding results through strategic implementation and consistent innovation in knowledge management.
AI Knowledge Leader Award
Celebrates customers who leverage AI-powered capabilities in NiCE Knowledge to transform knowledge workflows, driving smarter decisions and elevating customer experiences.
AI Innovation Award
Acknowledges customers that push the boundaries of AI within NiCE Knowledge creating groundbreaking solutions and setting new standards for intelligent knowledge management.
Knowledge Trailblazer Award
Recognizes newly launched customers who have rapidly adopted NiCE Knowledge, achieved early success and demonstrating visionary use of technology from the start.
Knowledge Innovation Award
Honors customers who creatively apply NiCE Knowledge to solve complex challenges, introducing innovative approaches that deliver measurable impact and inspire industry peers.