Creating a Post in the Community
To engage with the Community, you can post two separate ways:
1. Post in the Expert Discussions Board: this board is visible to the greater NICE Customer Community.
2. Post in the CXone Expert Customer Community: this board is available only to those customers that have purchased CXone Expert.
Create a post in the Expert Discussions Board
- Find the Collaborate & Learn drop down menu and click on "Discussion Topics":
- Select the "Expert" tile
- Click on the "Ask the Community" Button
Fill out the form to post to the Community Board.
Follow and Subscribe to this discussions board.
Create a Post in the CXone Expert Customer Community Group
- Find the Collaborate & Learn drop down menu and click on "Groups":
- Select "CXone Expert Community Group"
* If you have not been added to this group, request to be added.
- Select how you would like to post in the group: Question, Poll, Post, or Announcement
- Subscribe to this group to receive updates in your inbox.