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NICE CXone Expert

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Expert Site Export Details

Applies to:
MindTouch (current)
Role required:
The unzipped file includes some files that are only relevant for use within MindTouch sites and some files that may be usable by other systems.

When you export a MindTouch site, the exported site contents download as a .zip file with the site ID and export timestamp in the file name.


  • _assets (folder)
    • contains content.css file
  • absolute (folder)
    • contains group settings, Paths, search query recomendations, and template files
  • hierarchy.dat (file)
    • only relevant within MindTouch sites
  • package.xml (file)
    • contains XML file of site hierarchy
  • relative (folder)
    • contains HTML for each page (page.html) in folders based on hierarchy structure
    • contains file attachments within each folder if applicable
    • contains Guide tabs as a JSON file if applicable (most likely only relevant within MindTouch sites)
    • contains homepage HTML
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