Skip to main content
NICE CXone Expert
Expert Success Center

SAP Integrations

SAP Integrations
Integrate knowledge into your organization's SAP cloud solution.

Extend the best answer to a question or problem into the the relevant environment for effortless support experiences: 

  • Define integration use cases: Understand which user experiences need to be supplemented with product or service content.
  • Extend content: Relevant and up-to-date help and knowledge content is available within your SAP cloud solution.
  • Allocate project resources: Include appropriate internal and external teams to successfully complete the required integrations.

The possible application of knowledge across an organization is expansive. SAP Knowledge Central can be configured to help customers and users find answers with a low effort experience.

Screen Shot 2019-09-30 at 2.21.54 PM.png


  • Was this article helpful?