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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Inactivity Timeout

Applies to:
All versions
Role required:
N/A
The inactivity timeout for users ensures that the user is automatically logged out after a pre-configured amount of time.

Inactivity timeout will automatically sign out a user if they have not been active on the site within a specified time. The default time for inactivity is 2 days, but can be modified by contacting Expert Support. This is a security measure to ensure that users are signed out if they are inactive for an extended period of time, mitigating the possibility of a two people, using the same physical machine, to access each others' Expert site user accounts.

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