Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

User management

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Configure and assign user roles and permissions to control access to content in your NiCE KM site.

How access restrictions affect roles

There are several levels of access to consider for how different user types and roles affect a user's abilities. For details on site privacy and special considerations, review site privacy.