Expert

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Supported Browsers

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Below are supported browsers for NiCE Knowledge Management (formerly NiCE KM Responsive) and NiCE KM 4.

If no browser version is stated, the most recent stable version is supported.

NiCE Knowledge Management

Windows 8.1: Edge, Chrome, Firefox
Windows 10: Edge, Chrome, Firefox
OS X: Safari, Chrome, Firefox

NiCE KM 4

Windows 8.1: Edge, Chrome, Firefox
OS X: Safari, Chrome, Firefox

Legacy Browser

All versions of NiCE KM viewed in Internet Explorer or compatibility mode will load in the read-only Legacy Browser experience.

If you have any questions about browser support, please contact the NiCE Knowledge Management Support Team.