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NiCE KnowledgeKnowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

User navigation elements

Applies to:
CXone Mpower Expert (current)
Role required:
N/A

Background colors, icon colors, and icon text change based on the user viewing it and the device they view it with. Functionality is user-adapted on mobile screens.

Anonymous user navigation

Anonymous users are presented with a login form and login icon in the upper right-hand corner.

header-user-nav-anonymous.png

The login icon drop-down contains options for recovering forgotten passwords and to register on the site (only available when site registration is turned on).

sign-in-mobile-view.png
 

Community member navigation

Community members are presented with a user icon in the upper right-hand corner.

header-user-nav-community.png

The user icon drop-down presents options for setting preferences and to sign out of the site.

community-user.png

Seated user navigation

Seated members are presented with edit, page, and site options. 

header-user-nav-pro-member.png

The Options drop-down contains options for managing pages.

pro-options.png

The Site tools drop-down contains options for navigating to the dashboard and control panel.

site-tools-cp-link.png

The User drop-down contains options for viewing contributions, managing preferences and subscriptions and signing out.

pro-user-nav.png

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