Knowledge

On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

Global search elements

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Applies to:: CXone Mpower Expert (current)
Role required:: N/A

Search queries entered in the global search field search the entire site.

UI - Search - homepage search field.png

On the search results page, a back arrow icon appears next to the search field. The back arrow allows users to return to the previous page.

UI - Search - homepage search field with return arrow.png