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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

NiCE Knowledge Success Center

Change home page banner image

Applies to:
CXone Mpower Expert (current)
Role required:
Admin
Edit Custom Site CSS to replace your homepage banner image.

Issue

Change the banner image behind the search bar on the homepage

Resolution

Prerequisite:  Admin role to your NiCE KM site.

  1. Navigate to Site Tools > Control Panel > Branding > Custom Site CSS
  2. In the All Roles field, paste the following code:
    .mt-custom-home {
        background: url('IMAGE-URL');
        background-size: cover;
        display: block;
    }
  3. In the background attribute, replace IMAGE-URL with the URL of the image (and leave single quotes)
  4. Save changes

It is best practice to upload images to your Media Repository and use the URL link to your image

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