Skip to main content
NICE CXone Expert

We will be closed on Monday, May 27th in observance of Memorial Day

Expert Success Center

What is an Identity Provider?

An identity provider is responsible for securely storing the identities of an application's users. Identity providers are also responsible for verifying user identities with strong authentication methods, in order to authorize users to access the application. An application's security is only as strong as the weakest security practices of identity provider software, therefore Expert highly recommends the use of a reputable third party identity provider vendor such as Okta, OneLogin, or Ping Identity.

All Expert sites provide a local identity provider that displays the built-in authentication experience, a username/password sign in form located at Special:UserLogin. The Expert Control Panel provides user and group management for this local identity provider.

built-in authentication.png

The sign in experience for third party identity providers are not limited to username/password combinations. They can implement multi-factor authentication (MFA), physical keys, or even biometric authentication. An integration between an Expert site and third party identity provider is referred to as an identity provider service.

 

  • Was this article helpful?