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NICE CXone Expert
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Topic Hierarchy

Applies to:
MindTouch (current)
Role required:

topic hierarchy tab option

The Topic hierarchy tab displays topic pages alphabetically by URL. Subtopic, or child pages, are displayed beneath their parents, also in alphanumeric order by URL.

how articles are presented in the topic hierarchy tab

Up to five subtopic pages will be revealed by default additional subtopic pages can be revealed by clicking the ellipses below the fifth subtopic. Only Topic articles are displayed in this tab.


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