Manage spellcheck dictionary
- Applies to:
- CXone Mpower Expert (current)
- Role required:
- Admin
Customize your spellcheck dictionary, so words that are unique to your domain, brand or product are not flagged as misspelled.
Requirements
- Enhanced Editor enabled
- Admin user role
How to use
Note: Words are stored in the Spellcheck Dictionary table in the order of oldest to newest. Click the Term column to sort newest to oldest.
Add a word
Add words to your custom dictionary in the Dashboard or directly within the page you are editing.
Add from article
- Open an article in Edit mode.
- Right-click a word that was flagged by spellcheck.
- At the bottom of the pop-up menu, click Add to dictionary.
Add from the Dashboard
- Navigate to Site tools > Dashboard > Site Administration > Editor Configurations > Spellcheck Dictionary.
- Enter the term in the text field.
- Click Add.
Word variations must be added separately. For example: NiCE, NiCE's.
Add multiple words
You can import a file to add a list of words to the spellcheck dictionary.
- Navigate to Site tools > Dashboard > Site Administration > Editor Configurations > Spellcheck Dictionary.
- Click Import from file. This will expand the Import options.
- (optional) Download the template. This lists one term per line.
- Click the Upload button.
- Select the file you want to upload.
- Click Open in the file selection modal.
Edit a word
- Navigate to Site tools > Dashboard > Site Administration > Editor Configurations > Spellcheck Dictionary.
- Click the pencil icon to the right of the word. The pencil icon will be replaced with a check mark icon.
- Modify the dictionary term.
- Click the check mark icon.
Remove a word
Remove a single word
- Navigate to Site tools > Dashboard > Site Administration > Editor Configurations > Spellcheck Dictionary.
- Click the X icon to the right of the word.
- Click Delete in the pop-up to confirm.
Remove multiple words
- Navigate to Site tools > Dashboard > Site Administration > Editor Configurations > Spellcheck Dictionary.
- Click the check box to the left of the words you want to remove, or click the check box at the top of the table to select all words.
- Click the Delete button at the bottom of the page.
- Click Delete in the pop-up to confirm.