Where to use CXone Expert

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CXone Mpower Expert (CXE) can be used anywhere in the world, and in any industry or organization. Uses CXE as a standalone knowledge management tool, or integrate it with your existing CRM platform to increase ticket deflection, reduce support burden, and improve agent responses for better interactions across any channel your customers use. CXone Mpower Expert reduces friction in:

Enterprise
Small Business
Healthcare
Financial Services
Business Process Outsourcers (BPO)
Government and Education
Retail
Telecommunications