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On October 21, we applied a security patch across all NiCE KM production environments to address a recently disclosed PHP vulnerability. The update was completed without service disruption, and our team continues to monitor the platform closely. No action is required on your part.

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events/user-activity/{token} (GET)

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Overview

Get a user's events from the perspective of a support agent

  • REST Method: GET
  • Method Access: public

Query Parameters

Name Type Description
limit int? The maximum number results that we want to retrieve (default: 10)
upto string? The marker we use to paginate. Can also be a date provided in 'yyyyMMddHHmmss' format
include string Comma separated value of elements you'd like to expand. Can include: 'user', 'page', and 'request'. Defaults to empty
token string An identifier that let us cross reference to a logged in user or to an anonymous user's session id

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