Skip to main content
NICE CXone Expert
Expert Success Center

Set the Persona via the Expert UI

We recommend you select 10 of the test searches / questions, and create 3 prompts / personas to test. This will enable you to evaluate the 3 personas' answers against each other, and to choose the prompt / persona that gives you the most desirable answers.

clipboard_e18425173e0f6ad90cb69cccd461c342e.png

 

  • Was this article helpful?