How to create a GenSearch pilot group

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Create a pilot group, a selection of testers who are permissioned to see only the test content for your GenSearch pilot. This pilot group will be the users who create a test set of questions to help you evaluate generative responses.

With enable by group functionality, you can enable GenSearch for a test group of users who only have permission to view test content.

To create your pilot group:

Create a new user group in the Control Panel.
Permission content for the pilot group to view.
Enable GenSearch for the pilot group.

Once you complete these steps you will have created a GenSearch test experience within your production site.

Step 1: Create a user group in the Control Panel

Step 2: Permission content for the pilot group to view

Restrict access to your page or groups of pages

To grant access for users to a specific page or section:

Navigate to the page or top page of the section you want to restrict access to.
From the NiCE KM toolbar, select Options > Restrict access.
Under Page-Level Permissions, enter a User or Group into the field and click Add to list.
If needed, click Apply changes to all sub-pages and choose the appropriate option.
Click Save settings.

New sub-pages automatically inherit the settings of parent pages.

Step 1: Create a user group in the Control Panel

Step 2: Permission content for the pilot group to view

Restrict access to your page or groups of pages

Restrict access to sections within a page

Step 3: Enable GenSearch for the pilot group