Skip to main content
NiCE KnowledgeKnowledge
NiCE Knowledge Success Center

Release Notes

Release 2026-09-03

This release is complete. The Release was deployed to all sites in all regions.

Enhancements

Page load speed

Pages that show a list of sub-pages now load faster. Instead of recalculating it on every view, NiCE KM caches the rendered sub-page listing and reuses it until: a child page is added, removed, reordered, or the page title / thumbnail changes. This improvement will be most noticeable on pages with many sub-pages.

View pages as Markdown

Pages can now be requested as raw Markdown via the URL. Reach out to us to enable this for your site.

Once the feature is enabled, add /@api/deki/pages/[page-number]/contents?format=markdown to the end of your site URL to return the page as Markdown instead of rendered HTML.

  • Was this article helpful?