This release is complete. The Release was deployed to all sites as of 2:38 AM (PST) on March 27.
Before, the Negative Experience checkbox did not work, so the report was not filtered. Now it works as expected.
Previously, links that were removed with [Shift]+[Backspace] would persist. We have fixed this so the links are deleted.
Before, when running a download with a large question set, the report would cause an error. We have fixed this so the report will run with 100 questions.
This release is complete. The Release was deployed to all sites as of 12:05 AM (PST) on March 24.
Previously, script widgets (DekiScript, CSS, and JS blocks) did not display correctly in Firefox 1.48.0; now, they display correctly in the browser.
Before, special characters were transformed when opening the CA / F&R files in Microsoft Excel. We have resolved this so that text displays as expected.
The following updates have been made to improve the user interface and enhance user experience:
Instructions are now available on how to migrate your custom styles from the classic editor to the Enhanced Editor.
NiCE CXone Mpower Expert is now "NiCE Knowledge Management," abbreviated to NiCE KM. We are in the process of updating our documentation and UI.
This release is complete. The Release was deployed to all Expert sites as of 10:26 PM (PST).
Previously, when a thumbnail was deleted on Draft pages, it would still remain visible. Now, upon deletion, the thumbnail is successfully removed.
You can now create a one‑time OAuth bearer token scoped to a specific user within the Dashboard.