September 2025 Releases

Releases: 2025-09-04, 2025-09-11, 2025-09-18, 2025-09-25

Release 2025-09-11

This release is complete. The Release was deployed to all Expert sites as of 9:27 AM (PST) on September 16.

Enhancements

Page Views report

We added target / source languages to the Analytics API to make it easy to view which pages are translated and the languages that they are translated into.

Announcement

Conditional Content for NiCE employees

 Users who log in at help.nice.com now have access to view permissioned Expert content.

Release 2025-09-04

This release is complete. The Release was deployed to all Expert sites as of 6:56 PM (PST) on September 5.

Enhancements

Instant Translation reports
  • The Instant Translation Engagement report shows how site visitors are using Instant Translation, what pages are translated most often, and what languages content is being translated into. This empowers understanding user needs and when / where to consider prioritizing human translation.
  • The Instant Translation Billing report empowers you to understand your translation usage and track usage to forecast monthly translation usage and cost.