October 2024 Releases

Releases: 2024-10-03, 2024-10-10, 2024-10-17, 2024-10-24, 2024-10-31

Release 2024-10-31

This release is complete. The Release was deployed to all Expert sites as of  1:39PM (PST).

Fix

Media Manager

The Edit icon for collections will only appear if the user has permissions to edit that collection.

 

Release 2024-10-24

This release is complete. The Release was deployed to all Expert sites as of 3:09 PM (PST).

Fix

Dashboard

Tools in the side menu and in the main menu will now be in alphabetical order.

clipboard_e743fde547272dd4eff9514cbaebad8d4.png

 

Release 2024-10-17

This release is complete. The Release was deployed to all Expert sites as of 11:49 AM (PST).

Fix

Unpublish a page

When a newly created Live Category or Guide is unpublished, a site structure error was triggered on the page. We have resolved this so the error does not appear anymore. 

Enhancement

Pinned Pages

Pinned Pages are enabled for existing sites and all newly created sites.

Release 2024-10-10

This release is complete. The Release was deployed to all Expert sites as of 1:05 PM (PST).

Fixes

Hawthorn

The User menu toggle has been fixed when in edit mode. Before the page settings would cover up the drop down.

​​​​​​Page Subscriptions

The page subscriptions label has been updated for live and draft pages to clarify the functionality.

Before: After:
UI - page subscriptions before 20241010 release.png UI - page subscriptions AFTER 20241010 release.png
Link Manager
  • In the Location Details, private links will now have messaging indicating if the page is Private or has a no-follow attribute.
  • Previously, icons in the Location Details did not match the page type (red icons). Now the icons will correspond to the page type (green icon).

UI - Link Manager before release_20241010.png

Media Manager

The Edit icon for files and collections will only appear if the user has permissions to edit that file or collection.

Release 2024-10-03

This release is complete. The Release was deployed to all Expert sites as of 1:43 PM (PST).

Announcement

Home page updates

We are excited to announce a minor revamp to our homepage, designed to enhance your browsing experience:

  • New main layout tiles feature updated imagery and refined messaging to clearly communicate what you can expect from CXone Mpower Expert. These sections highlight our expertise on knowledge for GenAI, large scale enterprise deployment and strategy, and KM strategies and frameworks for long-term success.
    Before: After:
    UI - Home Page - main tiles Sep2024.png UI - Home Page - main tiles updated 10.01.2024.png
  • Navigation tiles have more descriptive headings to provide a clearer indication of each section's content, making navigation easier. We have also rearranged the sections so they flow in a more logical way, guiding you from foundational sections (intro, training, and content strategy) through to actualizing the full potential of your Expert site (content management, site configuration, and integrations with other tools and technologies).
    Before: After:
    UI - Home Page - site nav Sep2024.png UI - Home Page - site nav updated 10.01.2024.png

These changes aim to make your journey through our website more intuitive and engaging. We hope you enjoy the refreshed look!