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NICE CXone Expert
Expert Success Center

Resize Thumbnail Image

Applies to:
MindTouch (current)
Role required:


Adding thumbnails to the Page Summary and need to make them bigger or smaller


Expert does not have a method for resizing thumbnail images. By default, the maximum size images will display in different locations is as follows:

  • Category (Simple View): 221x221px
  • Category (Detailed View): 166x166px
  • Search Results: 134x134px

If an uploaded image is larger than this, it will automatically shrink to fit in these dimensions. Images smaller than these dimensions will be displayed with their native dimensions. If you would like an image to be displayed with specific dimensions smaller than these limits, it will have to be resized outside of Expert and uploaded with the desired dimensions.


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